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COMPLIMENTARY CHANGE ADOPTION ASSESSMENT

Change Adoption Snapshot

See where your initiative is positioned for adoption—and where greater attention may be needed.

Designed for leaders preparing or implementing enterprise systems, clinical systems, AI-enabled change, other technology, organizational redesign, or process and workflow change.

WHAT THE SNAPSHOT ASSESSES

Five conditions that shape change adoption.

Together, these conditions show whether one defined initiative has the leadership, workflow, workforce, enablement, and sustainment support needed for adoption.

01

Leadership & Purpose

Shared outcomes, visible sponsorship, clear decisions, and accountable leadership.

02

Workflow & Role Clarity

Clarity about what work changes, who is affected, and how responsibilities shift.

03

Workforce Trust & Readiness

Employee understanding, voice, trust, and readiness for the change ahead.

04

Enablement & Support

Manager preparation, role-based learning, practical support, and reinforcement.

05

Measurement & Sustainment

Evidence of adoption, corrective action, ownership, and sustained performance.

Assess five conditions that shape adoption.

Choose the type of change you are leading, then rate what is true today. Everyone receives the same core change-adoption assessment. If you select AI-Enabled Change, additional questions automatically appear to assess human accountability, trust, responsible use, and decision oversight.

AI-specific path activated. Five additional questions will be included automatically—one within each adoption dimension.
Rate what is currently demonstrated—not what is merely planned, assumed, or intended.
Your responses are calculated in your browser and are not submitted or stored by this assessment.
Dimension 1 of 520%

Leadership & Purpose

Assess whether leaders are aligned on why the change matters, what success requires, and how they will lead it.

1. Leaders can clearly explain the business outcome this change is intended to improve and why it matters now.
2. Sponsors are aligned on priorities, key decisions, success measures, and the behaviors leaders must visibly reinforce.
3. Named sponsors actively remove barriers, resolve uncertainty, and reinforce accountability as the initiative advances.
AI-Specific CheckFor AI-enabled work, leaders have clearly defined what AI may support, recommend, or automate—and what must remain human-owned.

Workflow & Role Clarity

Assess whether the future way of working is clear enough for people to understand what will actually change.

4. Priority workflows have been examined to show how work will change from the current state to the future state.
5. Changes to roles, responsibilities, decision rights, handoffs, and performance expectations are clear enough to act on.
6. Workforce and workflow impacts have been validated with people close enough to the work to identify practical gaps or unintended consequences.
AI-Specific CheckFor AI-supported work, human review, verification, challenge, approval, override, and escalation responsibilities are explicit.

Workforce Trust & Readiness

Assess whether affected people understand the change, have meaningful voice, and are ready to move with it.

7. Affected employees understand what is changing, why it is changing, and how the change may affect their work.
8. Leaders have surfaced and addressed meaningful concerns, resistance, trust issues, and readiness risks rather than assuming communication alone will resolve them.
9. Employees and managers have credible opportunities to ask questions, influence implementation, and surface issues before they become adoption barriers.
AI-Specific CheckFor AI-enabled change, concerns about fairness, bias, surveillance, job impact, workload, and accountability are addressed, and employees can question AI-supported outcomes safely.

Enablement & Support

Assess whether managers and employees will have the preparation and support needed to perform differently.

10. Learning and enablement are role-specific and prepare people to perform the future-state work—not simply understand the project or operate a tool.
11. Managers have the messages, expectations, tools, and coaching support needed to lead their teams through the change.
12. Employees know where to get help, how to resolve exceptions, and how issues will be escalated after implementation.
AI-Specific CheckFor AI-enabled work, users practice realistic situations involving incorrect, incomplete, low-confidence, biased, or conflicting AI outputs before independent use.

Measurement & Sustainment

Assess whether leaders can distinguish activity from true adoption and sustain the new way of working.

13. Adoption measures extend beyond communication reach, system access, or training completion to show behavior, proficiency, performance, and business outcomes.
14. Leaders regularly review adoption evidence and take corrective action when barriers, workarounds, confusion, or performance gaps appear.
15. Business owners remain accountable after implementation for reinforcement, workflow improvement, ownership, and sustained outcomes.
AI-Specific CheckFor AI-enabled work, measures include decision quality, appropriate human review, overrides, trust, risk, and responsible-use outcomes.
Change Navigators
YOUR CHANGE ADOPTION SNAPSHOT

Your initiative is building its adoption foundation.

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Your results summary

Your strongest condition

Your priority gap

Three focused next steps

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    This snapshot is an educational starting point, not a substitute for a scoped Change Adoption Strategy & Implementation Blueprint.

    Need a deeper, initiative-specific strategy?

    Translate leadership, workforce, workflow, readiness, and adoption implications into a decision-ready strategy and implementation blueprint.

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